Contact Us

We appreciate your interest in Svea Casino. Your feedback, questions, and inquiries are important to us. Please review the sections below to ensure your message reaches the correct department and receives the most efficient response. Our aim is to provide clear, helpful communication.

As an independent review and affiliate website, Svea Casino operates distinctly from the online gambling operators we feature. Understanding this distinction is crucial for directing your queries appropriately.

Svea Casino is an independent platform dedicated to reviewing and providing information about online gambling brands. We are NOT an online casino, sportsbook, or any form of gambling operator. We do not host games, accept wagers, or manage player accounts. Our purpose is to offer unbiased reviews, comparisons, and news to assist players in making informed decisions about where to play online.

We do not hold player funds, process transactions, or provide customer support for any specific gambling site. Our role is solely that of an informational resource. This distinction is fundamental to understanding what types of inquiries we can address.

We are here to assist with matters directly related to the content and operation of the Svea Casino website. Specifically, we can help with:

• Feedback on our Reviews and Content: If you believe information in one of our reviews is inaccurate, outdated, or requires clarification, please let us know. We strive for accuracy and appreciate constructive criticism.
• Partnership and Advertising Inquiries: For potential collaborations, advertising opportunities, or business development discussions, please reach out.
• Website Technical Issues: If you encounter broken links, display problems, or other technical difficulties while using Svea Casino, we want to hear about it.
• General Questions about Online Gambling (Non-Operator Specific): We can offer general guidance or explanations about industry trends, game types, or regulatory frameworks, but we cannot advise on specific player accounts or situations.

It is important to understand our limitations as an independent review site. We are unable to assist with the following types of inquiries, as they fall under the responsibility of the individual online casino or sportsbook operator:

• Player Account Access: We cannot access, manage, or provide information about any player's account on any online casino or sportsbook.
• Deposits, Withdrawals, and Payments: We do not handle financial transactions. All queries regarding deposits, withdrawals, payment methods, or pending payments must be directed to the specific operator.
• Bonus Issues: Questions about bonus terms, wagering requirements, bonus activation, or bonus disputes must be resolved with the casino or sportsbook offering the bonus.
• Game Play and Technical Issues on Operator Sites: Problems encountered while playing games, game malfunctions, or technical issues on an operator's website are outside our scope.
• Account Verification (KYC): We are not involved in the Know Your Customer (KYC) process. For document submission, verification status, or related queries, contact the operator directly.
• Dispute Resolution with Operators: While we review operators, we cannot mediate or resolve disputes between a player and an online casino or sportsbook.

For any issues pertaining to your personal player account, including but not limited to, login problems, account verification (KYC), deposit failures, withdrawal delays, bonus disputes, responsible gambling tools set on your account, or any other transaction-related query, you must contact the customer support of the specific online casino or sportsbook where you hold the account. Svea Casino does not have access to player accounts or financial systems of any operator and therefore cannot provide assistance with these matters. Operators typically offer multiple support channels, such as live chat, email, or telephone, for direct player assistance.

For all legal inquiries concerning Svea Casino, including contractual matters, regulatory compliance, or other legal notices, please direct your correspondence to the dedicated legal department. We take legal compliance seriously and will review all legitimate inquiries promptly. Please provide a clear and detailed explanation of the nature of your inquiry.

Email for Legal Inquiries: [email protected]

Svea Casino respects intellectual property rights. If you believe that any content on our website infringes upon your copyright or intellectual property, please send a formal DMCA takedown notice or copyright infringement claim. Your notice should include:

• Identification of the copyrighted work claimed to have been infringed.
• Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit us to locate the material.
• Your contact information (name, address, telephone number, and email address).
• A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law.
• A statement that the information in the notification is accurate, and under penalty of perjury, that you are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
• An electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest.

Email for DMCA and Copyright Takedowns: [email protected]

Svea Casino is committed to promoting responsible gambling. While we do not operate gambling services, we strongly advocate for safe play. If you or someone you know is struggling with gambling, please seek help from professional organizations. Many operators offer self-exclusion tools and links to support services directly on their websites. Additionally, independent organizations provide confidential help and resources.

Examples of such organizations include GamCare, BeGambleAware, and Gambling Therapy. These groups offer helplines, counseling, and practical advice to individuals affected by problem gambling. We encourage all players to gamble responsibly and within their means.

We endeavor to respond to all legitimate inquiries within 2-3 business days. Complex legal or partnership inquiries may require additional time for thorough review. We appreciate your patience and understanding. Please ensure your query is directed to the appropriate channel as outlined above to avoid delays.